Privacy Policy

96c Casino's Privacy Policy
Your data is safe with us

We believe it is our responsibility to keep every player's personal information completely private and secure. Here we openly explain how your data is collected, used, and stored at 96c casino.

Last Updated: January 2026

Why Your data is secure With us

At 96c casino, we use internationally recognised security technology to safeguard your privacy.

SSL Encryption

Every transaction and piece of personal information you share is protected by 256-bit SSL encryption. No third party can access your data.

Your data is never sold

96c casino will never sell or rent your personal information to third parties. Your privacy is not a commodity.

Minimal data collection

We only collect the information genuinely required to provide our services. Collecting excessive or unnecessary data is not our practice.

Firewall Protection

Our servers are protected by advanced firewalls and intrusion detection systems. Any unauthorised access attempt is blocked immediately.

Your control

You may view, update, or request deletion of your data at any time. We are committed to responding within 72 hours.

Marketing Opt-Out

If you no longer wish to receive promotional messages or emails, you can opt out at any time by contacting our support team. We respect your preferences.

01 Introduction & Scope

Welcome to 96c casino. This privacy policy provides a full account of how your personal data is handled while you use our platform. 96c casino is an online gaming platform committed to delivering a safe and enjoyable gaming experience for players in Bangladesh.

This privacy policy applies to the 96ccasino.pro website and all its services. By accessing our site or creating an account, you are considered to have accepted this privacy policy. Please read it carefully before getting started.

In Plain Language

This privacy policy has been written in plain language rather than legal jargon so every player can easily understand it. If anything is unclear, feel free to reach out to our support team.

96c casino's privacy policy is built on international data protection standards. We believe transparency and trust are the foundation of our relationship with players.

02 What information we collect

96c casino only collects the information genuinely needed to provide its services. We never collect unnecessary data.

Information collected during registration

  • Full name and date of birth (for age verification)
  • Mobile Number & Email Address
  • Residential address and district
  • Preferred payment method details
  • ID document details (collected during verification)

Automatically Collected Information

  • IP address and device type
  • Browser Type & Operating System
  • Time spent on each page of the site
  • Login Time & Date Records
  • Gaming history and transaction details
Purpose of data collection

Every piece of data we collect has a specific purpose — protecting your account, delivering fast service, and preventing fraud. No data is held without a reason.

Data Types Why We Collect It Required?
Name and date of birth Identity Verification Yes
Mobile Number OTP & Communications Yes
Email Notifications & Password Reset Yes
Payment Information Deposit & Withdrawal Yes
IP address Security Verification Automatic
Cookies Data Session Management Optional

03 How your data is used

96c casino uses collected data strictly for specific purposes. Below we clearly explain exactly how your information is used.

  • Assisting with account creation and management
  • Processing deposits and withdrawals securely
  • Personalizing and enhancing your gaming experience
  • Detecting and preventing suspicious activity on your account
  • Providing customer service and technical support
  • Fulfilling legal obligations
  • Sending promotional offers with your consent
What we don't do

Your data is not used for profiling or targeted advertising. We do not share any data with advertising networks.

04 How long is data retained

96c casino retains your data for a defined period, after which it is securely deleted.

  • Active account data: retained for the lifetime of the account
  • Transaction records: retained for up to 5 years as required by law
  • KYC documents: 3 years after account closure
  • Customer service logs: up to 2 years
  • Cookies data: browser session or up to 1 year maximum
Legal Exceptions

Data may be retained beyond the standard period under court order or regulatory authority directive. In such cases, 96c casino is obliged to comply with its legal obligations.

05 Who your data may be shared with

96c casino does not share your information with third parties — with a few limited exceptions outlined below.

When Limited Sharing Occurs

  • Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, or your bank to process transactions
  • Law enforcement agencies: To assist with court orders or investigations
  • Technology Partners: Server hosting and security providers, bound by strict confidentiality agreements
  • Fraud Prevention: With technology service providers for investigating suspicious activity
Our commitment

All third parties with whom data is shared are contractually bound to uphold 96c casino's privacy standards. Your information is never sold or shared for advertising purposes.

06 Cookies Policy

96c casino uses cookies on its website. Cookies are small data files stored in your browser that help improve your experience on the site.

Cookie Type

  • Essential cookies: Required to maintain login sessions and ensure site security — disabling these will prevent the site from functioning properly
  • Functional Cookies: To remember your language preferences and settings
  • Analytics Cookies: Used to understand which parts of the site get the most use — fully anonymised

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies will prevent you from staying logged in to your account.

07 Your Rights

At 96c casino, you have clear rights over your personal data. Each right is explained in detail below.

Right to access your data

To see what information we hold about you, submit a request to our support team.

Right to correct your data

You can request corrections to inaccurate or outdated information at any time.

Right to delete your data

You may request account closure and deletion of your data (subject to legal limitations).

Data Portability

You may request a download of your own data in a standard format.

Right to restrict processing

You may request that the processing of your data be restricted under certain circumstances.

Right to object

You can object to your data being used for marketing or profiling purposes.

Response Time

96c casino will aim to respond to any rights request within 72 hours. Complex requests may take up to 30 days.

08 Security Measures

96c casino uses multiple layers of security to keep your information protected.

  • 256-bit SSL/TLS encryption — applied to all data transmissions
  • AES-256 encryption — for data stored in the database
  • Two-factor authentication (2FA) — for account access
  • Automatic session timeout after extended inactivity
  • 24/7 network monitoring — to detect suspicious activity
  • Regular security audits and penetration testing
  • Strict data access policies for all staff
In Case of a Data Breach

In the event of a data breach, 96c casino will notify affected users within 72 hours and take immediate remedial action.

09 Protection of Minors

96c casino strictly prohibits anyone under the age of 18 from using the platform. We do not collect data from minors under any circumstances.

  • Age is verified at the time of registration
  • Suspicious accounts are subject to additional KYC verification
  • If a minor's data is detected, the account will be immediately closed and all data deleted
  • Parents or guardians can contact support regarding a minor's account
18+ Only

If you become aware that a minor is using this platform, please notify our support team immediately.

10 Privacy Policy Updates

96c casino may update this privacy policy from time to time. Any changes will be reflected in the "Last Updated" date at the top of the page.

  • You will be notified via your registered mobile number or email for any major policy changes
  • Continued use of the site after any changes constitutes acceptance of the updated policy
  • Request account closure if you do not agree to the updated policy
  • Previous versions of the policy are available upon request through support

11 Contact & Complaints

For any questions, requests, or complaints regarding our Privacy Policy, please contact our support team. We are always ready to assist you.

Email support

[email protected] — submit your privacy-related requests

Live Chat

Live chat support is available 24 hours a day, 7 days a week

After a complaint is submitted, 96c casino will provide an initial response within 48 hours. Complex matters will be resolved within a maximum of 30 business days. We believe open communication is the best path to a resolution.

What to include in your request

Please include your registered mobile number, the type of request (view / correct / delete), and a brief description — this helps us resolve your request faster.

Get started now

Your data is protected, right now Play Safe!

Your privacy is fully protected at 96c casino. Register today and enjoy thousands of games, great bonuses, and fast payments.

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