96c Casino's Terms & Conditions —
Know Before You Play

01 General Terms & Conditions

Welcome to 96c casino. These Terms and Conditions ("Terms") apply to your use of the 96c casino platform and all its services. By visiting our website, creating an account, or playing any game, you automatically agree to be bound by these Terms.

96c casino is an online gaming platform built specifically for players in Bangladesh. We offer a wide range of entertainment options including slots, fish games, betting, bingo, and more. These terms are written in plain language so every player can understand them with ease.

96c casino reserves the right to modify these terms at any time. Notice of changes will be posted on the site. Continued use of the platform after any update constitutes your acceptance of the revised terms.

02 Account Registration & Management

To open an account with 96c casino, you must meet the following requirements. Failure to comply may result in account termination.

Registration Eligibility

• You must be 18 years of age or older
• Each individual may only register one account.
• All information provided at registration must be accurate and truthful
• A valid active mobile number and email address are required.
• Opening multiple accounts from the same device or IP address is strictly prohibited.

Account Verification

96c casino may request identity verification at any time, including your NID card, passport, or other valid ID. Withdrawals may be temporarily held until verification is complete.

Password Security

Keep your account password strictly confidential. Never share it with anyone. 96c casino will not be held responsible for any loss or damage caused by unauthorized use of your account.

03 Deposit Policy

Deposits at 96c casino can be made via bKash, Nagad, Rocket, and bank transfer. Full deposit rules are outlined below.

• Once a deposit is completed successfully, funds will be credited to your account automatically
• If a deposit fails, please contact support within 30 minutes
• Depositing through a third party or in someone else's name is not allowed
• 96c casino reserves the right to investigate any suspicious transactions

04 Withdrawal Policy

Withdrawing your winnings from 96c casino is subject to a few rules. We aim to process all withdrawal requests as quickly as possible.

General Withdrawal Rules

• Minimum withdrawal amount: BDT 500
• Withdrawals will be processed via the same payment method used for the deposit.
• Account verification must be completed before a withdrawal can be processed.
• You can withdraw up to BDT 1,00,000 per day
• Processing is usually completed within 15 minutes to 1 hour

Reasons for Withdrawal Delays

Withdrawals may be delayed in certain situations — for example, if account verification is still pending, wagering requirements on a bonus have not been met, or an investigation is underway due to suspicious activity. In such cases, our support team will keep you informed.

05 Bonus & Promotion Terms

96c casino offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions that must be followed.

Welcome Bonus

A welcome bonus is available on your first deposit. The wagering requirement is typically 15x to 30x — meaning you must place the required amount in bets before withdrawing the bonus funds.

General Bonus Terms

• A player may not claim the same bonus more than once.
• Bonuses can only be used on designated games
• If wagering requirements are not met within the specified period, the bonus will be forfeited
• 96c casino reserves the right to void bonuses if bonus abuse is suspected
• Separate terms apply for cashback bonuses.

06 Gaming Rules & Regulations

All games on 96c casino are conducted with complete fairness and transparency. RNG (Random Number Generator) technology is used to ensure fully random outcomes on every game.

• If your internet connection drops during a game, the result will be determined based on the system record.
• Attempting to exploit software bugs or technical errors for gain is strictly prohibited
• Winnings may be forfeited if game rules are violated
• In live games, the dealer's decision is final
• Abusive or inappropriate behavior toward other players is strictly prohibited

96c casino's game portfolio features titles from world-class developers including JILI, CQ9, and Spade Gaming. Every game runs on internationally licensed software.

07 Prohibited Activities

The following activities are strictly prohibited on 96c casino. Violations will result in immediate account closure and may lead to balance forfeiture.

08 Personal Data & Privacy

96c casino takes your personal data seriously. We protect your information using SSL encryption and advanced security measures.

• Your personal information will never be sold to third parties.
• Information may be shared with authorities when required by law.
• You can opt out of marketing communications at any time
• Even after account closure, certain data may be retained for legal compliance purposes.

For more details, visit our Privacy Policy Read.

09 Responsible Gaming

96c casino believes gaming should be a source of fun. We promote responsible gaming and help players build healthy habits around play.

• Option to set daily, weekly, or monthly deposit limits
• Self-Exclusion — option to suspend your account for a specified period
• Cooling-Off Period — Take a break ranging from 24 hours up to 30 days.
• If you suspect a gaming addiction, please contact our support team.

10 Account Closure & Suspension

96c casino reserves the right to suspend or permanently close any account for the following reasons.

• Violation of Terms & Conditions
• Registering with false information
• If fraud or deceptive activity is proven
• If money laundering or illegal financial activity is suspected
• In the event of the account holder's death, upon request from the family
• Upon self-request

If your account is closed and you have a valid balance with no policy violations on record, your funds will be returned. However, if fraud is proven, the balance will be forfeited.

If you wish to close your account, please contact our support team. Your account will be closed once any remaining balance has been withdrawn.

11 Dispute Resolution

If you have a complaint about a transaction or game outcome, please contact the 96c casino support team. We aim to provide a resolution within 48 hours.

Complaints Process

• First, contact the support team via live chat or email
• Please include the date, time, and name of the game when describing the incident
• Attach any screenshots or supporting evidence if available
• The support team will investigate and inform you of the outcome
• If you are not satisfied with the decision, you may escalate the matter to a higher authority

12 Terms & Conditions Update Policy

96c casino reserves the right to update these terms and conditions, in part or in full, at any time. Any changes will be announced on the website, and the "Last Updated" date at the top of this page will reflect the revision.

• For major changes, you will be notified via your registered email or SMS
• Continued use of the platform after any changes will be considered acceptance of the updated terms
• If you do not wish to accept the updated terms, please request account closure

If you have any questions about these terms, don't hesitate to reach out to our support team. We're always ready to help.